Dealing with construction defects or warranty issues in your Lennar home can be overwhelming, but taking the proper steps can significantly improve your chances of receiving the necessary repairs. Here’s a practical, step-by-step guide to help you through the process.
📝 Step 1: Document Every Issue
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Take clear, well-lit photos and videos of all defects.
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Record when each problem started and whether it’s getting worse.
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Keep a log of every communication you have with Lennar or their contractors.
📨 Step 2: Notify Lennar in Writing
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Send a detailed written complaint to Lennar’s warranty department or local office.
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Include photos, videos, and a timeline of events.
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Request a response within a reasonable timeframe (e.g., 14 days).
🔍 Step 3: Schedule a Professional Inspection
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Hire a certified home inspector or structural engineer to evaluate defects.
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Get a written report detailing issues, causes, and recommended repairs.
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Independent inspection reports carry more weight with builders and courts.
🛡 Step 4: Know Your Warranty Rights
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Review your Lennar warranty documents carefully to understand what’s covered.
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Research your state’s laws on implied warranties and builder responsibilities.
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Remember that some states extend statutory warranties even beyond Lennar’s limited warranty.
⚖️ Step 5: Seek Legal or Regulatory Help if Needed
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If Lennar won’t repair valid defects, contact your state attorney general’s office or file a complaint with the Better Business Bureau.
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Consult a construction defect attorney if problems persist or repairs are refused.
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Filing complaints or pursuing legal action can motivate builders to resolve issues quickly.
🙌 Step 6: Connect with Other Homeowners
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Join homeowner groups online or in your neighborhood to share experiences and strategies.
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Collective pressure often leads to better results from builders reluctant to fix systemic problems.
✅ Take Action Today
Don’t wait for minor issues to become major repairs. Document, communicate, and protect your investment now.
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